Shipping / Shipping costs
We, too know that kind of feeling As soon as the order is placed, delivery cannot be fast enough. We do everything to make sure your order will get to you fast and undamaged.
Shipping partner DHL and DPD
We ship all shipments by DHL or DPD. In addition to short delivery times, all parcels include shipment tracking, Saturday delivery and transport insurance. DHL also delivers to packing stations (except for packages with wheels). Both shipping partners offer cash on delivery payment within Germany. The additional costs for this payment method amount to 5 € with DHL. In addition, a delivery charge of 2 € is due upon receipt, which must be paid directly to the deliverer at the door. The additional costs for a payment by cash on delivery amount to 7 € at DPD. Translated with www.DeepL.com/Translator
DHL delivery announcement and optional delivery-by-appointment automatically keep you informed about your shipment by e-mail. For further information, please click here.
|Target country||EUR |
|Germany||order value over 100 EUR: free|
|EU country||order value over 500 EUR: free|
|all other countries||24.90|
Delivery times are noted in the respective article\'s detail page. When buying multiple items the respective longest delivery time applies to the whole order. We will be glad to provide individual information about delivery time or about the shipping status of your order. Contact us
Shipment to non-EU countries
Deliveries to non-EU countries are subject to additional tariffs, duties, taxes and fees. In return, exports are free of German VAT (19%).
For further information please refer to the website of your country\'s customs authority.
e.g. Switzerland: Exports are free of German VAT (19%). The recipient has to pay Swiss customs and Swiss import tax (currently 8%) for his/her merchandise. When delivered in parcels Swiss Post is responsible for shipping and handling. Find more detailed information on these websites: Swiss Post and Eidgenössische Zollverwaltung EZV (Confederate Swiss Customs Office).
Parcel tracking service
e ship all items via parcel with DHL or DPD. This way you benefit from always being able to track where your delivery is momentarily located and when it is going to be delivered. As soon as we generate the shipping documents you will receive a separate email which contains a tracking number and a link to check your delivery status. In case questions about the status or or problems with a delivery we will be of assistance.
By the way: Our special packaging provides maximum protection to your merchandise.
For the shipment of motor wheels and conversion kits we had a sturdy special cardboard box developed. Of course we exclusively use environmentally friendly packaging material such as paper and card board with a high content of recycled material. We also take part in a well-renowned recycling system.
Climate protection GoGreen with DHL
We ship all parcels with the DHL program GoGreen. By paying a small extra charge, we support DHL in compensating all CO2 emissions that occur during transport. Optimized transport routes, modern airplanes, vehicles using alternative fuel and energy efficient storage. There are many possibilities to reduce climate-damaging CO2 emissions and other environmentally negative effects caused by transport and storage of merchandise. GoGreen is DHL\'s program for climate protection. Go to brochure.