Parcel tracking service
We ship all items via DHL parcel. This way you benefit from always being able to track where your delivery is momentarily located and when it is going to be delivered.
As soon as we generate the shipping documents you will receive a separate email with subject
"DHL SENDUNGSBENACHRICHTIGUNG // DHL SHIPMENT NOTIFICATION".
This email contains a tracking number and a link to check your delivery status.
DHL Service: Delivery announcement and selected delivery date
From now on, when ordering via our online shop you will automatically receive an email from DHL including the estimated delivery date. More information about the delivery announcement and further DHL service options can be found here.
If you previously have ordered from us only by phone or directly from the brick store, you can register for this service with DHL.
In case questions about the status or or problems with a delivery we will be of assistance.