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Generating a return label

Please Note: The following steps are only necessary if you wish to return a parcel via DHL return label. The use of a return label is in no way mandatory to execute your legal right of return.

If you wish to return an article, request a return form (return label) and send it back to us. How does a cost free return via DHL work?

1. Fill out and print
The return form (return label) is provided by DHL in their return portal. Find the respective link on this page. Please fill out the requested sections, open the provided PDF and print it.


2. Packaging
Best way is to re-use the original packaging or the supplied box (tool rental) to ship the article in order to prevent damage while shipping. Remove all old address label and attach the return label.


3. Cut out
Please separate the return form (return label) from the receipt along the dedicated line. Take the receipt to your local post office.


4. Attach
Now attach the return form (return label) onto the parcel where it must be clearly visible.


5. Send-off
Drop the parcel at your local post office and keep the confirmation.


United Kingdom

create
return label

France

create
return label

Slovakia

create
return label

Denmark

create
return label

Belgium

create
return label

Cyprus

create
return label

Portugal

create
return label

Slovenia

create
return label

Czech Republic

create
return label

The Netherlands

create
return label

Poland

create
return label

Sweden

create
return label

Ireland

create
return label

Greece

create
return label

Luxembourg

create
return label

Hungary

create
return label

Bulgaria

create
return label

Finland

create
return label

Spain

create
return label

Italy

create
return label




Germany

Returns
from Germany

Austria

Returns
from Austria

Switzerland

Returns
from Switzerland



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